Terms of service

Return & Refund Policy
Eligibility for Returns
Our policy lasts 7 days from the date of delivery. If 7 days have gone by since you received your item, unfortunately, we cannot offer you a refund or exchange.
Damaged or Defective Items Only
We only accept returns and provide replacements if the item arrived damaged or defective. We do not offer refunds or exchanges for "change of mind" or any other reason.
How to Report a Problem
To be eligible for a replacement, you must notify us within the 7-day window. Please send an email to [hayatyoni30@gmail.com] with the following information:
1. Your order number.
2. Clear photos or a video showing the damage to the product and the packaging.
Inspection and Resolution
Once your report is received and inspected, we will notify you of the approval or rejection of your replacement. If approved, a new item will be shipped to you at no extra cost.
Shipping Costs
The customer is responsible for shipping costs for returning the item (if requested), unless the item is confirmed to be defective, in which case we will cover the replacement shipping.